State Farm® Insurance Agent Julia Chew
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Shawn Dunegan
October 15, 2024
5
out of
5
rating by Shawn Dunegan
"Andrea was very professional and pleasant. No problem at all"
We responded:
"Hi Shawn! Appreciate your feedback on Andrea, she is a valuable part of the team. Can’t wait to share your words with her. Thank you! -Julia"
Tes Harris
October 7, 2024
5
out of
5
rating by Tes Harris
"Always knowledgeable, helpful, and friendly."
We responded:
"Thanks Tes! Thankful for your kind words. Hope you are well! -Julia"
Michael Blunck
July 19, 2024
5
out of
5
rating by Michael Blunck
"Their office staff were fantastic and they helped me get my accounts sorted out in a friendly and professional manner!"
We responded:
"Hi Michael! Many thanks for your kind words. Our team really loves taking care of people, and I’m thrilled you had a good experience with us. Appreciate you! -Julia"
Jeanne Ozinga
July 9, 2024
5
out of
5
rating by Jeanne Ozinga
"Andrea was very helpful in coordinating a strategy to manage my billing choices. I'm very pleased with the results that we came up with. She did a great job of explaining my options and also ways to help reduce my costs."
We responded:
"Hello Jeanne! Thanks so much for you kind comments about Andrea. She is really special, and truly cares about taking good care of our customers. Appreciate you! -Julia"
Douglas Farry
May 31, 2024
5
out of
5
rating by Douglas Farry
"Worked with Julia and Andrea on moving several insurance accounts from other providers in a very short period of time. Both were very responsive and helpful, and gave me peace of mind that things were taken care of."
We responded:
"Hello! We are so glad you’re here with us, and truly appreciate your kind words! Thank you! -Julia"
Dean bailey
May 13, 2024
5
out of
5
rating by Dean bailey
"I canceled my police the 30th and they are still charging me money I had them confirm 3 times , they actually owe me money but here they are charging me I am updating my review, I was pleasantly surprised the took my review and concerns to heart I can’t say that for many places and they took care of my grievances in a timely manner and even contacted me. I’m very happy to recommend them"
We responded:
"Hello Dean. I am so sorry for the confusion. The State Farm systems do not allow “real time” changes yet. I will email you privately with the documentation. We show you spoke with Shirley 4-26, and she processed an address change and cancellation for two vehicles, with effective date of 4-30. In addition, she processed a removal of those policies from your auto-draft acct so they would NOT draw money while waiting for the company to process the changes. Taking it off auto-pay caused your acct to show an amount due since SF hasn’t processed it yet. But you do NOT owe that money., and it will NOT be drawn. We anxiously await our new system that will allow real-time changes. But until then we must be vigilant in explaining the timelines involved.thank you for letting me know! We are implementing additional communication to customers as a result of your feedback explaining the timeline SF is experiencing, and make sure customers know their requests are handled appropriately by our office and have confidence in when processing will take place. Please call us at the office with any questions you have! -Julia"
Amanda qualls
May 2, 2024
5
out of
5
rating by Amanda qualls
"Best service and friendly staff."
We responded:
"Thanks so much Amanda! We appreciate you! -Julia"
jaime crow
April 2, 2024
5
out of
5
rating by jaime crow
"We have been with Julia Chew for more than 10 years now. The staff in this office is phenomenal! They are quick to respond to my questions and always so kind, informative, and helpful!"
We responded:
"Thank so much, Jamie! Really appreciate this. Our team is certainly our biggest asset. :) they really do care, and I can’t wait to share your kind words. - Julia "
Leslie Reese
March 28, 2024
5
out of
5
rating by Leslie Reese
"Very professional and fast with getting my reimbursement check back to me! They always take great care of me!"
We responded:
"Hello Leslie! Thank you so much for the kind words. We left you waiting for a bit this afternoon and appreciate your understanding. See you soon! -Julia "
Larissa Fernandes
March 21, 2024
5
out of
5
rating by Larissa Fernandes
"Every year I shop for insurances but this year Mallory provided me with the best experience I have ever had thus far. She is easy to talk to, very knowledgeable and professional. She understood my needs and helped me tremendously. I will recommend her for anyone that needs to work on their insurance because she has a fresh and honest approach I haven’t seen before."
We responded:
"Hi Larissa! WOW, I am grateful for your wonderful feedback on Mallory. She is special and I’m so pleased you had a good experience! Welcome to the State Farm family! -Julia"
Breanna Thompson
March 14, 2024
5
out of
5
rating by Breanna Thompson
"These girls are AMAZING! They do whatever they can to help you out and get you the best rate!"
We responded:
"Thanks Breanna! We are so happy you’re here. Thanks for your kind words! -Julia"
Jennifer White
March 14, 2024
5
out of
5
rating by Jennifer White
"I’ve used Julia Chew’s office for over 10 years and I’ve always had a great experience. They are very helpful and knowledgeable. Highly recommend."
We responded:
"Hi Jennifer! We appreciate you so much! Thanks for the great review. We love working with you! -Julia "
Stefanie Barnett
March 14, 2024
5
out of
5
rating by Stefanie Barnett
"Andrea and the team at Julia Chew State Farm always go above and beyond for me and my family! Great customer service, and always ensuring we receive the best rates possible. We have been with them over 6 years now, and I can’t imagine being with any other agency!"
We responded:
"Hi Stephanie! Thank you so much! Andrea is wonderful and we appreciate your trust in us! -Julia"
Ariel Mathison
March 11, 2024
5
out of
5
rating by Ariel Mathison
"In 8 years I have never once had a poor experience with this insurance. On many occasions I have struggled to make ends meet, and the people at Julia Chews office have always come through to help me. I would recommend them to anyone who’d ask me!"
We responded:
"You are so kind, Ariel! Thank you very much. We appreciate you and love working with you. -Julia"
Snyder Herrin
March 5, 2024
5
out of
5
rating by Snyder Herrin
"My auto and homeowners insurance rates were going up significantly so I started shopping and I was pleased to not only lower my premium for the next year but discovered an agency that was a pleasure to work with. Thank you Terrie."
We responded:
"Hello Mr. Herrin! We are so happy you’re with us. Welcome to our agency and the State Farm family. Look forward to meeting you soon! Appreciate the kind words about Terrie; she really is terrific. :) -Julia"
Chrislyn Bewley
February 20, 2024
5
out of
5
rating by Chrislyn Bewley
"They are always very nice over the phone and are incredibly helpful."
We responded:
"Hi Chrislyn! Thanks so much, we really appreciate you. -Julia"
Laura Smith
January 29, 2024
5
out of
5
rating by Laura Smith
"I cannot say enough good words regarding Hollee Stewart, Account Manager at Julia Chew's State Farm Insurance Branch. Hollee welcomed me, and assisted me in walking through all the steps to insure my first home and my vehicle. Her persistent help with setting up the the app and online information was invaluable. She called today, just to say "I was thinking about you today". Thank you Hollee."
We responded:
"Hi Laura! Thank you so much for your kind words about Hollee! She is a gem, and we are blessed to have her as part of the team. Welcome, we look forward to serving you! -Julia"
MarySue Butner
January 16, 2024
5
out of
5
rating by MarySue Butner
"I had car trouble this morning, and Julia Chew's agency was extremely helpful! I'm always super stressed when I have car issues, so their help was very much needed and appreciated. I am grateful to have such a caring agency!!"
We responded:
"Welcome MarySue! We’re happy you’re here and look forward to serving you. Thank you for your kind words about Hollee, she is terrific! -Julia"
Phil Blouch
January 15, 2024
5
out of
5
rating by Phil Blouch
"This office is always kind and helpful! Great people to do business with and highly recommended."
We responded:
"Thank you Phil! I appreciate your kind words. We so appreciate your trust in us. -Julia"
Mike Quezada
November 7, 2023
5
out of
5
rating by Mike Quezada
"It has been a wonderful experience being a policy holder with Julia Chew - State Farm Insurance! They have provided us with exactly what we need in our home and auto policies."
We responded:
"We feel the same about you and your family! Thanks so much for the kind words. We are honored to serve you. Lookin go forward to many more years. -Julia"
Tammy White-Horne
October 28, 2023
5
out of
5
rating by Tammy White-Horne
"Recently needed assistance with insurance and reached out to Julia’s office today. We spoke to Terrie, the office manager and she was a huge help! Knowledgeable, friendly and saved the day. If you need a great office and want exceptional service - call this office 😊"
We responded:
"Appreciate you, Tammy! Thanks for the kind words; Terrie does a great job! Here for you anytime! -Julia"
marvin bear
October 24, 2023
5
out of
5
rating by marvin bear
"Very professional, courteous and helpful. Always looking out for the best interests of their people!"
We responded:
"Really appreciate your comments, thank you! This biz is all about taking care of people, and we take that responsibility seriously. So happy you’re here. Thank you! -Julia"
Lee Dow
October 18, 2023
5
out of
5
rating by Lee Dow
"I needed a copy of my insurance verification to buy my tag and I had it in just a few minutes! Andrea with Julia Chew agency was a tremendous help. Thank you, Andrea!!!"
We responded:
"Thanks for giving Andrea a shout out,Lee! She’s fantastic. We appreciate you! -Julia"
Cyndi Yeakley
October 5, 2023
5
out of
5
rating by Cyndi Yeakley
"Office was very helpful in getting me the coverage I need for a special event. Staff was very patient with me and my brain farts, and walked me through the process while keeping me informed along the way."
We responded:
"Thank you Cyndi! We appreciate you and love the opportunity to serve you. -Julia"
Lou Thomas
September 16, 2023
5
out of
5
rating by Lou Thomas
"Shirley at Julia Chew State Farm is a superhero!! She guides and rescues me through every situation. This office is ROCKSTAR status!"
We responded:
"Aww, love this Lou! Shirley is absolutely a superhero! Many thanks for the kind words. We’re so happy you’re with us. -Julia"